Description based on Specified Commercial Transactions Law

distributor musubi-kyoto
Spec Computer Co., Ltd.
Chief operations officer Yumiko Ozaki
Store location Shinkyogoku store 〒604-8035
495-2 Sakuranomachi, Nakagyo-ku, Kyoto City, Kyoto Prefecture
Phone number: 075-256-0303
Teramachi store 〒604-8091
Gallery Cato Building 1F, 515 Shimohonnoji-mae-cho, Nakagyo-ku, Kyoto City, Kyoto Prefecture
Phone number: 075-746-4611
email address info@musubi-kyoto.jp
Head office location 812-0015
1-13-3 Sanno, Hakata-ku, Fukuoka City, Fukuoka Prefecture
Phone number: 092-433-9913
Application expiration date In principle, it will be 5 days after order confirmation (automatic e-mail sent to confirm order).
defective product *We take great care in product management, but in the unlikely event that the product is initially defective, is different from the product you ordered, or is damaged or scratched due to an accident during shipping, shipping fees will be charged. We will replace it at our expense.

If you would like to return or exchange a product that was delivered due to an initial defect, please contact us within 8 days after receiving the product. We cannot accept returns or exchanges after that time. Please note.

*Exchanges and returns of delivered products due to the customer's convenience will only be accepted if the product is unopened and within 8 days of receiving the product. In that case, all costs incurred in shipping the product or refunding the product will be borne by the customer. In addition, we cannot accept exchanges or returns of products that have been opened or used.

*If you wish to return or exchange an item, please contact us in advance.
At that time, please also inform us of your order number and the reason for your request for return/exchange (details of the defect).
Just in case, please be careful not to destroy your proof of purchase (delivery note, etc.).

Please note that if you send us a product without contacting us in advance, we may not be able to provide you with replacements or returns. Please note.

*If we are unable to prepare the same product for exchange, we may issue a refund. Please note that payment fees are not eligible for refund. In addition, the customer will be responsible for any transfer fees when making a refund.
Sales quantity There is no particular specification (settings may vary depending on the product)
Delivery time We will deliver your order within 7 days after receiving your order.
If there is a delay due to bad weather, delivery company circumstances, or any other reason, we will notify you by email.
Payment method Credit payment (Shopify payments)
The credit cards we accept are VISA, MASTER, and AMERICAN EXPRESS cards.
We use a system called SSL, so your card number is encrypted before being sent. Please rest assured.
PayPal
This is a payment service that uses email accounts and the Internet.
Shop Pay
This is a payment service provided by Shopify.
Apple Pay
This is a payment service provided by Apple.
Google Pay
This is a payment service that can be used on Android devices.
Smart Pay
Smart Pay is a deferred installment payment service that does not charge fees or interest.
*If you are not registered with Smartpay, you will need to register.
*Payment will be automatically deducted from your preferred credit card or bank account.
*Automatic payment will be made in 3 installments for less than 2 months.
*The desired delivery destination is only available if it is within Japan.
Return period Exchanges and returns of delivered products due to customer convenience will only be accepted if the product is unopened and within 8 days of receiving the product.
In that case, all costs incurred in shipping the product or refunding the product will be borne by the customer.
In addition, we cannot accept exchanges or returns of products that have been opened or used.
Return shipping fee In the case of an initial defect or the wrong product being shipped, we will respond by paying on delivery at our store.


Company Profile

Company Name Spec Computer Co., Ltd.
English notation SPEC COMPUTER CO.,LTD.
representative Representative Director and President Hisashi Nagayama
Head office location
1-13-3 Sanno, Hakata-ku, Fukuoka-shi, Fukuoka 812-0015
telephone number
TEL: 092-433-9913 FAX: 092-433-9919
Establishment date February 1988
number of employees 15 people
capital 20 million yen
Business content Planning, development, manufacturing and sales of digital equipment related products
Main banks Nishi-Nippon City Bank Sumitomo Mitsui Banking Corporation