About delivery and shipping charges

Shipping

Shipping within Japan

Delivery fee: 880 yen nationwide (excluding some areas)
(※1 Hokkaido 1,650 yen, Okinawa 1,980 yen)
Free shipping on purchases of 11,000 yen or more, excluding some areas (*2)
(※2 Hokkaido 770 yen, Okinawa 1100 yen)

Mail delivery fee: 330 yen nationwide (only for products eligible for mail delivery)
Free shipping on orders over 3,300 yen
*If you purchase multiple items eligible for mail delivery, we may change the delivery method to courier delivery. Thank you for your understanding.

For customers who purchase mail-order eligible products and courier-delivered eligible products together

Due to the system, the shipping costs for mail delivery and courier delivery will be added together, so we will refund the mail delivery cost after you place your order.

Credit card payment

After your purchase, you will receive a partial refund via email.

Other payment methods

Unfortunately, our system does not allow for partial refunds, so we will cancel your order and then send you an email with your personal order page.
We apologize for the inconvenience, but please purchase again from the dedicated order page.

International Shipping

Click here for more details.

About delivery

Shipping within Japan

Once payment is completed, we will ship your order within 3 business days (excluding weekends and holidays).
Orders placed on days when our store is closed will be shipped on the next business day after your order is confirmed.

For home delivery, delivery will be within four days from the day after shipping (excluding remote islands).
If you choose mail delivery, it will take about a week from the time of shipping.
Please note that delays may occur due to traffic or weather conditions.

International Shipping

Click here for more details.